Smart Office Contact Center uses intelligent IP telephony gateways to create a virtual voice intranet, supporting remote calling capabilities to provide an IP telephony toll bypass applications. A PBX extension in Bangkok Head Office can make a call to the factory in another provice through the Internet-connected PBX.

Multi-Location PBX through Internet/Intranet

        The Multi-location PBX architecture will make the PBXs in different branch offices work like one single PBX. By grouping the extensions, communications between distant branches are just as simple as that of in the same office.

WorkAnywhere for work-at-home employees

        The cost-effective & efficient WorkAnywhere solution links the remote VoIP device (IP-phone) and the Smart Office Contact Center system through the Internet by DSL/Cable modem. The IP-extension is provided with the same features used in the main office.

Highlight