Corporate Overview
JeWWave (Thailand) Co.,Ltd. is a comprehensive provider of communications solutions and a well established company actively involved with the sales and services of CT and security product. We are a customer orientated company, ensures customer satisfaction at all times by offer an independent and integrated communications solution which gives access to technology together with appropriate services, maintenance and operating expertise.
The quality of JeWWave (Thailand) Co.,Ltd 's solutions results from an exceptional workforce, and continual training ensures currency of skills and qualifications. JeWWave's experience in convergent technologies is well established and a key differentiator is the number of highly qualified personnel within the company, who have experience in diverse industries.
JeWWave (Thailand) Co.,Ltd. was established by a group of engineer and marketing people who had served in CTI and Telecommunication in Thailand with its founding mission being on the move means, that on a competitive market we are more flexible and have the confidence to lead the way in future technological changes. Our goal was to specialize in communication systems integration, installation and support.
JeWWave Today
JeWWave (Thailand) Co., Ltd a leading provider of advanced computer telephony technologies and products. We provide a perfectly integrated all-in-one office communication solution - Call Center with advanced office communicator functionalities such as auto-attendant, voice mail, Interactive Voice Response (IVR), Fax On Demand (FOD) functionalities, Web Based Unified Messaging System (UMS) and Internet communication through Voice over IP (VoIP) with Quality of Service (QoS). Our mission is to bring affordable communication solutions to help companies communicate more efficiently and effectively than ever before.
We have progressively made our customer more and more sophisticated in our products. Today, JeWWave markets a full spectrum of sophisticated Office Communicator/Voice processing/Fax/Voice over IP products and application software that addresses the total communications needs of enterprise, corporate and small to medium size businesses. Our experience allows us to create and market CT products and enable businesses to obtain the most feature-rich, Communication Server technologies for minimal cost.
Because J-PCX is software-based, it delivers a flexible, intelligent, and compatible feature set. Running over a LAN, its easy-to-use Windows-based interface lets users manage their calls and messages through their desktop PCs. They can take, forward, transfer or screen their calls with a click of a button or play voice messages in any order they choose. J-PCX also eliminates the need for costly service calls by allowing administrators to maintain the system themselves through an intuitive graphical interface.
By supporting open system standards, J-PCX eliminates the need for proprietary hardware and offers a better long-term investment. Customers can upgrade their hardware infrastructure, adopt new configurations like Voice-over-IP (VoIP), and integrate with other business applications such as CRM, without incurring major expenses. J-PCX never becomes obsolete; customers can receive new sets of features through a simple and seamless software upgrade.
JeWWave's product provides the mobility, manageability, flexibility, expandability and reliability for today's business communication. Our products has been recognized for excellence in the industry with many prestigious awards including CTI Expo's "Best of Show" awards two consecutive years in a row in 1998 and 1999, "Editor's Choice by CTI Magazine (1999), "Judge's Pick" by CTI magazine (1999), Computer Telephony Expo Fall "Best of Show" (1999), "Product of the Year 1999" by CTI Magazine (1999), Communications Solutions Fall "Best of Show" (2000), "Product of the Year 2000" by Communications Solutions (2000) and "Product of the Year 2001" by Communications Solutions (2001).
This Communication Server Solutions has been deployed worldwide including the United States, Mexico, Ecuador, Chile, Australia, Korea, Taiwan, Philippines, Japan, China, Malaysia, Indonesia, Singapore, India, Turkey, Italy, Spain, England, and Nigeria. Many worldwide corporations are currently using this solution to manage their daily telecommunication needs.
With the proven technology, products and experience, we can promise our customers a complete solution for their communication needs without going deep into their pockets. Our customers can flexibly, incrementally, and cost-effectively expand to fit their current and future business needs. JeWWave provides a unique architecture that will never outgrow a business and is truly an Integrated Communication Solution for NOW and BEYOND.
JeWWave and its products have evolved significantly since that time, but we have remained at the forefront of sales and service of telecommunications product and communication systems integration throughout the past years. Today, our product line include solutions for enhanced service technologies, enhanced/intelligent switching, call processing , call center, unified messaging, call monitoring and report. These high-performance solutions have won industry recognition, and becoming the first recognize of Thailand local market.
JeWWave is dedicated to continuous development of all staff and has a policy aimed at using empowerment staff to make good installation and supporting to customer. Additionally, JeWWave has built strategic relationship with our customer to allow us to offer them best-in-class solution.
The JeWWave Advantage
Every industry is becoming increasingly competitive in customer service more than ever before, they are finding themselves forced to look for new ways to stay ahead. With the competition extremely high , every customer service are strategically investing in creating new services and enhance quality of service as a way to differentiate themselves, increase their customer satisfaction while keeping costs down.
JeWWave has long been in providing communications solutions and service in CT and Telecommunications product to create environments that allow customer to quickly roll out new and compelling services. So we have experience enough in this area to serve the customer who intend to enhance their quality of service and also know how to deal with them.
Additionally, we realize that our success as a company is dependent on the success of our customers. For this reason, we are committed to providing the highest possible level of customer service and support.
We make it our goal to get our customers up and running as quickly as possible-reducing their time to market and maximizing return on investment-and to help them efficiently manage and maintain their systems after deployment. To this end, we offer project management, installation, support, training and professional services to all of our partners and customers.
