TeleMaketing is the ideal solution for call centers that are launching an intensive sales drive. However, manual dialing ties up agents in the repetitive task of dialing and waiting for an answer. Advanced Call Center is a preferred choice for telemarketeers trying to improve agent productivity. Compared to a predictive dialer, manually dialing phone numbers wastes over 75% of each hour. Using the Auto Dialer function of TeleContact, businesses can benefit from increased efficiency and reduced cost. The Auto Dialer can also filter out calls in the Do Not Call list.
With Auto Dialer, agents save time on dialing calls manually and waiting to be answered. This frees up trunk lines to make more calls.
